Terms of Use

1. Meeds Is Not a Medical Provider

THE SERVICE DOES NOT PROVIDE MEDICAL ADVICE, DIAGNOSIS, OR TREATMENT.

• The Service, including all AI-generated responses, summaries, insights, document analyses, and other outputs ("Outputs"), is provided for general informational and educational purposes only.
• The Service is not a substitute for professional medical advice, diagnosis, or treatment by a qualified healthcare provider. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition, medication, lab result, supplement, diet, or exercise program. Never disregard professional medical advice, or delay seeking it, because of anything you read or receive through the Service.
• Use of the Service does not create a doctor–patient, clinician–patient, or any other professional relationship between you and Meeds or between you and any person or system involved in operating the Service.
• The Service is not intended for use in medical emergencies. If you think you may have a medical emergency, call your doctor, 911, or your local emergency number immediately. If you are experiencing thoughts of self-harm or a mental-health crisis, contact the 988 Suicide & Crisis Lifeline (call or text 988 in the U.S.) or your local crisis service.
• The Service is not a regulated medical device and has not been evaluated or approved by the U.S. Food and Drug Administration or any other regulatory body. No statement made through the Service is intended to diagnose, treat, cure, or prevent any disease.
• Any reliance you place on the Service or its Outputs is strictly at your own risk.

2. AI-Generated Content

You acknowledge and agree that:

• Outputs are generated by artificial-intelligence and machine-learning systems and may be inaccurate, incomplete, outdated, misinterpreted, or wrong, including when analyzing documents, lab results, or health values that you upload.
• Outputs may not reflect current medical knowledge, may misread documents (including through optical character recognition errors), and may present incorrect information confidently.
• You are solely responsible for evaluating the accuracy and appropriateness of any Output before relying on it, and for verifying any health-related information with a qualified professional and with the original source documents.
• Outputs are not reviewed by a physician, pharmacist, or other licensed professional before delivery to you.
• Similar prompts may produce different Outputs, and Outputs generated for you are not necessarily unique to you.

3. Eligibility

You must be at least 18 years of age to use the Service. By using the Service, you represent that you are 18 or older, are legally capable of entering into a binding contract, and are not barred from using the Service under applicable law. The Service is not directed to children, and we do not knowingly permit anyone under 18 to use it.

4. Your Account

• You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us promptly at info@meeds.com of any unauthorized use.
• You must provide accurate registration information and keep it current.
• You may use the Service only for your own personal, non-commercial use. You may not share, sell, rent, or transfer your account.
• We may suspend or terminate accounts that violate these Terms (see Section 13).

5. Free Tier, Usage Limits, and Fair Use

• We may offer limited free access to certain features (a "Free Tier"), subject to usage limits (for example, a limited number of AI requests per account, per identity, per device, or per network address). Usage limits are set at our sole discretion and may be changed, reduced, or removed at any time without notice.
• You may not circumvent or attempt to circumvent any usage limit, including by creating multiple accounts, using multiple email addresses, phone numbers, devices, or network addresses, using anonymized or disposable identities, or manipulating any metering, quota, or anti-abuse mechanism. We may aggregate related identities for purposes of enforcing limits.
• We may throttle, suspend, or disable AI features, in whole or in part, at any time — including for cost control, abuse prevention, security incidents, or maintenance — without liability to you.

6. Subscriptions, Billing, and Refunds

• Paid plans. Certain features require a paid subscription. Prices, features, and plan structures are described at purchase and may change prospectively. Price changes will not affect a subscription period you have already paid for.
• Automatic renewal. Unless you cancel before the end of the current billing period, your subscription automatically renews and your payment method will be charged at the then-current rate. You may cancel at any time through your account settings (for purchases made through Meeds/Stripe) or through your Apple ID subscription settings (for purchases made through the App Store). Cancellation takes effect at the end of the current billing period.
• Payment processing. Payments made on our website are processed by third-party payment processors (currently Stripe). Purchases made through the Apple App Store are processed by Apple and are subject to Apple's terms; refunds for App Store purchases must be requested from Apple.
• Refunds. Except where required by applicable law or expressly stated otherwise, all payments are final and non-refundable, including for partially used billing periods, unused usage allowances, downgrades, and account terminations for violation of these Terms.
• Trials and promotions. Free trials or promotional pricing, if offered, convert to a paid subscription at the end of the trial unless canceled before the trial ends. We may set eligibility conditions for trials and may deny trials to prevent abuse.
• Taxes. Prices may exclude taxes; you are responsible for applicable taxes.
• Failed payments. We may suspend or downgrade paid features if payment fails.

7. Your Content and Health Information

• "Your Content" means information and materials you submit to the Service, including messages, prompts, uploaded documents (such as lab reports), health values you enter or confirm, and profile information.
• You retain ownership of Your Content. You grant Meeds a worldwide, non-exclusive, royalty-free license to host, store, reproduce, process, transmit, analyze, display, and create derivative works of Your Content solely to the extent necessary to operate, provide, secure, maintain, and improve the Service for you, to comply with law, and to enforce these Terms. This license ends when you delete Your Content or your account, except (a) where Your Content has been shared with others by you, (b) for limited backup and log retention periods, and (c) where retention is required by law.
• You represent that you have all rights necessary to submit Your Content and that Your Content does not violate any law or third-party right. Do not upload another person's health information without that person's authorization.
• You are solely responsible for the accuracy of health information you enter or confirm. AI-extracted values are proposals only; the Service asks you to confirm them, and confirmed values are treated as entered by you.
• We do not claim ownership of Your Content, and we do not sell it. Our collection and use of personal information is described in the Privacy Policy.

8. Acceptable Use

You agree not to, and not to permit or assist anyone else to:

1. Use the Service for any unlawful purpose, or in violation of these Terms;
2. Use the Service to provide medical advice, diagnosis, or treatment to any third party, or in any clinical, life-safety, or emergency context;
3. Probe, scan, penetrate, or test the vulnerability of the Service; breach or circumvent any security, authentication, verification, anti-abuse, rate-limiting, or usage-metering measure (including device attestation and app-integrity checks);
4. Access the Service by any automated means (bots, scrapers, crawlers) or harvest data from the Service, except via interfaces we expressly provide;
5. Use the Service or Outputs to develop, train, benchmark, or improve any competing product, model, or dataset;
6. Reverse engineer, decompile, disassemble, or attempt to derive the source code, models, prompts, or non-public configurations of the Service, except to the extent such restriction is prohibited by law;
7. Copy, modify, distribute, sell, lease, sublicense, or commercially exploit the Service or any part of it;
8. Upload malicious code, interfere with or disrupt the Service, or impose an unreasonable load on our infrastructure;
9. Impersonate any person, misrepresent your affiliation, or submit false or misleading information;
10. Use the Service to generate or disseminate content that is unlawful, infringing, defamatory, harassing, or harmful;
11. Remove or obscure any proprietary notices.

We may investigate suspected violations and may report unlawful conduct to law enforcement.

9. Intellectual Property; Feedback

• The Service — including software, models, prompts, designs, text, graphics, logos, and trademarks, but excluding Your Content — is owned by Meeds or its licensors and is protected by intellectual-property laws. We grant you a limited, revocable, non-exclusive, non-transferable license to use the Service for personal, non-commercial purposes in accordance with these Terms. All rights not expressly granted are reserved.
• To the extent Meeds holds any rights in Outputs generated for you, Meeds assigns those rights to you, subject to these Terms and to the rights of other users who may receive similar outputs. You are responsible for your use of Outputs.
• If you send us feedback, ideas, or suggestions, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use them without restriction or compensation.

10. Third-Party Services

The Service depends on third-party services and infrastructure (including cloud hosting, AI model providers, payment processors, and app-integrity services). We are not responsible for third-party services, their availability, or their acts or omissions. Links to third-party websites are provided for convenience and do not imply endorsement.

11. Changes to the Service

The Service is under active development. We may add, modify, suspend, or discontinue any feature, plan, model, limit, or the entire Service at any time. Where a change materially reduces the core functionality of a paid plan mid-cycle, your exclusive remedy is a pro-rata refund of prepaid, unused fees for that plan upon request. Beta, preview, or experimental features are provided as-is, may change or end at any time, and may be subject to additional terms.

12. Modifications to These Terms

We may update these Terms from time to time. If we make material changes, we will provide notice (for example, by email, in-app notice, or by updating the date above) before the changes take effect. Your continued use of the Service after the effective date of updated Terms constitutes acceptance. If you do not agree to updated Terms, you must stop using the Service. Material changes to the arbitration provision will not apply to disputes that arose before the change.

13. Termination

• You may stop using the Service and delete your account at any time.
• We may suspend or terminate your access to all or part of the Service at any time, with or without notice, if we reasonably believe you have violated these Terms, if required by law, to prevent harm or abuse, or upon discontinuation of the Service. For paid plans terminated by us without cause, we will refund prepaid fees for the unused portion of the current period; no refund is due for terminations for cause.
• Upon termination, your license to use the Service ends. Sections 1, 2, 7 (as to the post-termination license tail), 9, 14, 15, 16, 17, and 18 survive termination.

14. Disclaimers of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE AND ALL OUTPUTS ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. MEEDS AND ITS LICENSORS AND SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, QUIET ENJOYMENT, ACCURACY, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. WITHOUT LIMITING THE FOREGOING, MEEDS DOES NOT WARRANT THAT: (A) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (B) ANY OUTPUT WILL BE ACCURATE, COMPLETE, OR RELIABLE; (C) DEFECTS WILL BE CORRECTED; OR (D) THE SERVICE IS FREE OF HARMFUL COMPONENTS. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

15. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

1. IN NO EVENT WILL MEEDS OR ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, OR SUPPLIERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR HEALTH OUTCOMES, OR FOR PERSONAL INJURY OR WRONGFUL DEATH ARISING FROM RELIANCE ON THE SERVICE OR OUTPUTS, ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER THEORY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
2. MEEDS'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO MEEDS FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS (US $100).
3. THE LIMITATIONS IN THIS SECTION APPLY EVEN IF ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE, AND REFLECT AN AGREED ALLOCATION OF RISK THAT IS AN ESSENTIAL BASIS OF THE BARGAIN BETWEEN YOU AND MEEDS. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU; IN THAT CASE, LIABILITY IS LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW. NOTHING IN THESE TERMS LIMITS LIABILITY THAT CANNOT BE LIMITED BY LAW, INCLUDING FOR FRAUD OR FOR GROSS NEGLIGENCE WHERE SUCH LIMITATION IS PROHIBITED.

16. Dispute Resolution — Binding Arbitration and Class Action Waiver

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.

1. Informal resolution first. Before filing a claim, you and Meeds agree to try to resolve the dispute informally. Send a written notice describing the dispute to info@meeds.com or Meeds
   #1539
   700 El Camino Real Suite 120
   Menlo Park, CA 94025
   United States. If the dispute is not resolved within 60 days of receipt of notice, either party may commence arbitration. Engaging in this informal process is a condition precedent to initiating arbitration.
2. Agreement to arbitrate. You and Meeds agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service — including its existence, breach, termination, enforcement, interpretation, or validity — will be resolved by binding individual arbitration, rather than in court, administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules. The Federal Arbitration Act governs this Section. Judgment on the award may be entered in any court of competent jurisdiction. The arbitrator (not a court) will decide all issues, except that a court will decide issues relating to the scope, validity, and enforceability of this arbitration agreement and the class-action waiver.
3. Exceptions. Either party may (a) bring an individual claim in small claims court, and (b) seek injunctive or other equitable relief in court for actual or threatened infringement or misuse of intellectual property or unauthorized access to the Service.
4. CLASS ACTION AND JURY TRIAL WAIVER. YOU AND MEEDS EACH WAIVE THE RIGHT TO A TRIAL BY JURY AND THE RIGHT TO PARTICIPATE IN A CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE ACTION. Claims may be brought only in an individual capacity. If the class-action waiver is found unenforceable as to a particular claim, that claim (and only that claim) must proceed in court, and the remainder of this Section remains in effect.
5. Fees. AAA rules govern arbitration fees. For claims under US $10,000, Meeds will pay arbitration filing, administration, and arbitrator fees exceeding the cost of filing in small claims court, unless the arbitrator finds the claim frivolous or brought for an improper purpose.
6. Mass arbitration. If 25 or more similar demands are filed by or with the assistance of coordinated counsel, the parties agree the demands will be administered in staged batches under AAA's mass-arbitration procedures (or, if unavailable, in batches of 10 selected by each side alternately), with resolution of each batch before further batches proceed. Statutes of limitation are tolled during this process.
7. 30-day opt-out. You may opt out of this arbitration agreement by emailing info@meeds.com with the subject "Arbitration Opt-Out," your name, and the email associated with your account, within 30 days of first accepting these Terms. Opting out of arbitration does not affect any other provision of these Terms.
8. Time limit. To the extent permitted by law, any claim must be filed within one (1) year after the claim arose, or it is permanently barred.

17. Governing Law and Venue

These Terms are governed by the laws of the State of California, without regard to conflict-of-laws principles, except that the Federal Arbitration Act governs Section 16. For any claim not subject to arbitration, you and Meeds consent to the exclusive jurisdiction and venue of the state and federal courts located in San Mateo County, California, and waive any objection to such venue.

18. Indemnification

To the maximum extent permitted by law, you agree to indemnify, defend, and hold harmless Meeds and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your violation of these Terms; (b) Your Content, including any claim that you lacked rights or authorization to submit it; (c) your violation of any law or third-party right; or (d) your misuse of the Service or Outputs, including any use of Outputs to make or forgo health decisions for yourself or others.

19. Apple App Store Terms

If you access the Service through an app downloaded from the Apple App Store, the following apply:

• These Terms are between you and Meeds only, not Apple Inc. ("Apple"). Apple is not responsible for the app or its content.
• Your license to the app is limited to a non-transferable license to use it on Apple-branded devices you own or control, as permitted by the App Store Terms of Service (including Family Sharing rules).
• Apple has no obligation to furnish maintenance or support for the app.
• In the event the app fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price of the app to you; to the maximum extent permitted by law, Apple has no other warranty obligation, and all other claims, losses, liabilities, damages, costs, or expenses attributable to any failure to conform to any warranty are Meeds's responsibility.
• Apple is not responsible for addressing any claims by you or a third party relating to the app or your possession or use of it, including product-liability claims, claims that the app fails to conform to legal or regulatory requirements, and claims under consumer-protection, privacy, or similar legislation.
• In the event of any third-party claim that the app or your possession and use of it infringes that third party's intellectual-property rights, Meeds (not Apple) is responsible for the investigation, defense, settlement, and discharge of the claim.
• You represent that you are not located in a country subject to a U.S. Government embargo or designated a "terrorist supporting" country, and that you are not on any U.S. Government list of prohibited or restricted parties.
• Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.
• You must comply with applicable third-party terms of agreement when using the app.

20. General

• Entire agreement. These Terms, together with the Privacy Policy and any plan-specific or feature-specific terms we present to you, are the entire agreement between you and Meeds regarding the Service and supersede all prior agreements on that subject.
• Severability. If any provision is held unenforceable, it will be enforced to the maximum extent permissible and the remaining provisions remain in full force.
• No waiver. Our failure to enforce any provision is not a waiver of it.
• Assignment. You may not assign these Terms. We may assign them in connection with a merger, acquisition, reorganization, or sale of assets, or by operation of law.
• Force majeure. We are not liable for delay or failure to perform due to causes beyond our reasonable control, including outages of third-party infrastructure, model providers, or payment processors.
• Export and sanctions. You must comply with applicable export-control and sanctions laws.
• Electronic communications. You consent to receive communications from us electronically, and agree that electronic notices satisfy any legal requirement that communications be in writing.
• California users. Under California Civil Code § 1789.3, California users may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or (800) 952-5210.

21. Contact

Meeds Research Inc.
Meeds
#1539
700 El Camino Real Suite 120
Menlo Park, CA 94025
United States
info@meeds.com